At yonyex.store, we are committed to delivering your orders quickly, securely, and transparently. This page explains our U.S. shipping practices, handling times, delivery estimates, and related policies in compliance.

1. Shipping Locations

We currently ship only within the United States.
No international shipping is available at this time.

Our warehouse is located at:
160 W 24th St, New York, NY 10011 United States

2. Shipping Costs

  • Free Shipping: We offer free standard shipping on all orders within the U.S., including Alaska and Hawaii.
  • No additional or hidden fees will be charged.

3. Shipping Methods

We ship orders using reliable carriers such as:

  • USPS
  • UPS
  • FedEx

The carrier is selected based on destination and product type.

4. Processing & Handling Time

  • Orders are processed within 1–2 business days.
  • Orders placed after 5:00 PM EST will be processed the next business day.

5. Estimated Delivery Time

  • Transit Time: 3–5 business days
  • Estimated Delivery Window: 4–7 business days (processing + transit)

6. Order Tracking

Once your order is shipped, you will receive a tracking number by email. You can track your package through the carrier’s website.

7. Returns & Refunds

  • Returns: Accepted within 30 days of delivery.
  • Refunds: Issued within 7 business days after we receive the returned item.
  • For details, please visit our Return & Refund Policy page.

8. Shipping Issues

  • Incorrect or damaged items: Must be reported within 24 hours of delivery.
  • Lost packages: Contact us if not delivered within 10 business days from the shipping date.

9. Order Changes & Cancellations

  • Orders can be modified or canceled within 24 hours of purchase.
  • After shipping, all changes fall under our Return & Refund Policy.

10. Delays & Exceptional Circumstances

If shipping delays occur due to weather, carrier issues, or other exceptional circumstances, we will update you via email.

11.Time Zone Reference

All processing and shipping times are based on Eastern Standard Time (EST).

12. Contact Information

Business Name: YONYEX
Phone: +17145421422
Email: support@yonyex.store
Address: 160 W 24th St, New York, NY 10011,United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST